Frequently Asked Questions
Everything you need to know about shopping with The Ark Clothing Co.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, The Ark Clothing Co. is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in all our seasonal collections.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.